F.A.Q.

HOW DO I GET THE SOUND COLLECTIONS AFTER PURCHASE?

You will receive an email immediately after your purchase, containing links to download your products from fast amazon S3 servers.

HOW AM I ALLOWED TO USE THE SOUNDS I PURCHASED?

You can use them royalty free for all media projects like films, games, apps, live performances, commercial or not. Just don’t resell the files themselves. Please see our full license terms for all details.

DO I NEED A MULTI-USER LICENSE?

If you run a larger production facility and require a multi-user license, please contact us.
Let us know your company’s number of employees/workstations and the collections you are interested in. We will get back to you with a discounted offer asap.

I WANT MULTIPLE COLLECTIONS, WHAT iS THE BEST DEAL?

Our complete bundle of all collections at a 30% discount is always the best deal.
If you already own some of our products it is quick and easy to upgrade.

HOW DO I PAY?

We accept payments via Paypal and all major credit cards (American Express, Visa, Mastercard).

WHAT IS VAT AND DO I HAVE TO PAY IT?

VAT is only relevant to our EU based customers. If you are a non-EU customer, please select your billing country on the checkout page, and the VAT will be removed from your total. If you are based in the EU, please be aware that all our prices are displayed without VAT, and VAT will be added upon checkout. If you have a valid VAT ID, enter it on the checkout page and you will not be charged any VAT. If you are in Germany, you always have to pay VAT. That said, keep in mind as a professional you’ll be able to claim it back from your local tax office.

HOW DO I UNZIP THE COLLECTION AFTER DOWNLOAD?

If you are on OSX we recommend the free Unarchiver on windows 7-zip is recommended.

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